Discussion: Improve Care or The Patient Experience
Discussion: Improve Care or The Patient Experience
Question Description
Create a 2-4 page summary of intervention findings, evidence, and best-practice basis for the professional product to improve care or the patient experience related to the identified health problem.
Important: In order to pass this course, you must complete all of the assessments.
To improve care and the patient experience, you will develop and deliver a professional product to address the health problem identified in your first assessment. This will be delivered in person to the individual or group you have designated. Appropriate examples include the creation of a community education program focused on a specific health issue or the creation of a handout to assist the elderly and their families in understanding their Medicare and Medicaid options. The product must be applicable to your project, useful in a practice setting, and designed to improve some aspect of care or the patient experience that can be used in your own practice, with your family, or in the community.
A brief summary of your intervention’s findings and evidence-based support for your professional product should be included with your product.
Reminder: For this assessment, you must log the hours you spend in direct contact with patients in CORE ELMS. The minimum total
amount of time required in this course is three hours of direct contact. Planning time is not included and does not need to be tracked.
As a baccalaureate nurse, you can improve patients’ experiences, health, and lives through personal interactions as well as by developing products to educate or improve the care experience. An important skill is the ability to identify an appropriate product for improving the quality, safety, cost, and experience of care. It also allows a BSN-prepared nurse to demonstrate patient-centered care delivery mastery. These abilities are becoming increasingly important as medicine becomes more personalized and nurses advance in their careers and assume leadership roles.
PROFICIENCY DEMONSTRATION
You will demonstrate your proficiency in the following course competencies and assessment criteria by successfully completing this assessment:
Competency 1: Lead people and processes to improve the outcomes of patients, systems, and populations.
Explain how leadership of people and processes was used in the design and implementation of an intervention.
Competency 2: Based on the best available evidence, make clinical and operational decisions.
Justify professional product development decisions with relevant research, evidence, and best practices.
Competency 3: Transform processes to improve quality, increase patient safety, and lower healthcare costs.
Demonstrate how an intervention and related professional product improved the quality, safety, or cost of care.
Competency 7: Use patient-centered care to improve care quality and the patient experience.
Show how an intervention and related professional product improved the quality of care and patient experience.
Integrate professional standards and values into practice (competency 8).
Use proper grammar, spelling, and APA style to communicate professionally in clear, logically organized writing.
Important: In order to pass this course, you must complete all of the assessments.
PREPARATION
You must have completed at least three direct-contact hours in CORE ELMS before submitting this assessment. Only the time you spent working directly with patients, families, and/or community members to implement your intervention, collect and analyze data, and deliver your professional product to your target audience will be counted toward these hours.
INSTRUCTIONS
To improve care and the patient experience, you will develop and deliver a professional product to address the health problem identified in your first assessment. This will be delivered in person to the individual or group you have designated. Appropriate examples include the creation of a community education program focused on a specific health issue or the creation of a handout to assist the elderly and their families in understanding their Medicare and Medicaid options. The product must be applicable to your project, useful in a practice setting, and designed to improve some aspect of care or the patient experience that can be used in your own practice, with your family, or in the community.
Products that are relevant include, but are not limited to:
Patient education pamphlet (such as a medication sheet).
Plan for patient safety.
In-service process enhancement.
Guide to Medicaid/Medicare patient coverage and finances.
Plan of instruction
Your submission will be divided into two parts: an APA-formatted paper explaining your reasoning and providing supporting evidence, and the professional product.
One organization option for the brief APA-style paper is:
Intervention and implementation summary:
What exactly did you do?
How did you lead in terms of the project’s processes?
Who are the participants?
Who were your cross-disciplinary collaborators?
How did you guide them through this project?
What were your major discoveries?
Professional product development rationale based on evidence:
What kind of professional product did you create?
Why did you choose this particular product?
How does it correspond to your intervention?
How will the product contribute to better outcomes?
What impact will the product have on the patient experience?
How does the product improve a process involving quality, safety, and/or the cost of care?
What relevant research, evidence, and best practices support your professional product and approach selection?
You could create a deliverable for your professional product that could be used in your care setting to communicate and sustain relevant improvements related to the intervention you performed. The important thing is that the professional product is useful to the target audience (for example, a large-print Medicaid/Medicare patient coverage and finance guide that the elderly and their families can use, or a simple process improvement in-service for home care nurses).
Your brief paper and professional product will be graded using the scoring guide criteria listed below:
Explain how leadership of people and processes was used in the design and implementation of an intervention.
As a result of a direct clinical intervention and a newly developed professional product, demonstrate process improvements in the quality, safety, or cost of care.
Show how a direct clinical intervention and a newly developed professional product improved the patient experience.
Justify professional product development decisions with relevant research, evidence, and best practices.
Professionally communicate in writing that is clear and logically organized, with correct grammar, spelling, and APA style.
REQUIREMENTS ADDITIONAL
Submission length: An APA-style paper should be 2-4 pages in length, plus title and reference pages. Your professional product has no length requirements. The length and format of your deliverable will be determined by the type of deliverable you select.
Number of citations: In your APA-style paper, cite at least 5 sources of scholarly or professional evidence that support your decisions and rationale. The resources should be no older than 5 years.
References and citations are formatted in accordance with current APA style. In the paper and professional product, use appropriate APA citations (in-text and reference list).
Portfolio Reminder: Save the assessment to your ePortfolio. After completing your program, you may want to consider using your Portfolio in a job search or other demonstration of your academic competencies.
You should proofread your paper. However, do not rely solely on your computer’s spell-checker and grammar-checker; failure to do so indicates a lack of effort on your part, and your grade will suffer as a result. Papers with a high number of misspelled words and grammatical errors will be penalized. Before submitting your paper, go over it in silence and then aloud, and make any necessary changes. It is often beneficial to have a friend proofread your paper for obvious errors. Uncorrected mistakes are preferable to handwritten corrections.
Use a standard 10 to 12 point typeface (10 to 12 characters per inch). Smaller or compressed type, as well as papers with narrow margins or single spacing, are difficult to read. It is preferable to allow your essay to exceed the recommended number of pages rather than attempting to compress it into fewer pages.
Large type, large margins, large indentations, triple-spacing, increased leading (space between lines), increased kerning (space between letters), and other such attempts at “padding” to increase the length of a paper are also unacceptable, waste trees, and will not fool your professor.
The paper must be neatly formatted, double-spaced, and have a one-inch margin on all four sides of each page. When submitting hard copies, use white paper and print with dark ink. It will be difficult to follow your argument if it is difficult to read your essay.