HRM-635 Selection Process

HRM-635 Selection Process

Organizational success depends largely on the nature of the hired employees. The employees should fit the organizational culture, mission, and vision for them to contribute to the required performance objectives. Interviews are essential in ensuring that organizations hire the right employees that meet their needs. Interview approaches should be designed in a manner that enables the acquisition of employees with the desired personalities and professional knowledge and skills that drive organizational excellence. Therefore, the purpose of this research paper is to explore the interview approach that would be adopted to acquire a suitable registered nurse to meet the current organizational needs.

Time, Place, Format, Interview Type, and Employees

The interview for the registered nurse’s position will take place between 10 am and 5 pm. The time will be adequate to enable the determination of candidate suitability for all the potential applicants. Each candidate will be allocated equal time. A group interview format will be adopted in the process. The interview format will encompass several managers that would evaluate the suitability of the candidates for the job. The managers will ask questions that evaluate multiple aspects of task performance such as teamwork, communication problem solving, and patient-centeredness in the care process among others (Wilton, 2022). The use of this format will ensure that the organization hires the most suitable candidate that meets the organization’s needs.

HRM 635 Selection Process

The interview type that will be utilized to acquire a potential candidate for the registered nurse’s position is a behavioral interview. The behavioral interview is a type that focuses on acquiring greater insights into how an individual behaves and responds to situations. The focus of the interview is on the thinking and decision-making approaches that the registered nurse uses in responding to different clinical situations. This interview type is appropriate since it will provide a multi-sided view of the candidate’s ability to manage the organization’s needs effectively in different circumstances. The potential candidate will be expected to have adept information and experience on clinical issues that require the use of evidence-based approaches in addressing them (Flynn et al., 2021). As noted initially, nurse managers and human resource managers will be involved in interviewing the shortlisted candidates.

Testing Option

The interview will incorporate several testing options. One of the options will be psychometric tests. Psychometric tests will evaluate

HRM-635 Selection Process

skills that include reasoning, logic, problem solving, and verbal ability of the candidates. The tests will be timed to determine the problem-solving and critical thinking abilities of the candidates. The test will be online. They will be sent to the potential candidates before the actual interview to determine their suitability for the organization (Syed & Kramar, 2017). A personality test will also be administered to the potential candidates. The test will focus on their communication styles, beliefs, ethic, leadership, teamwork, and interpersonal skills. A personality test will help determine candidates’ suitability for the specific nursing roles and their potential to succeed in the roles in the long term (Syed & Kramar, 2017). The specific skills test is the other type of test that will be conducted on the potential candidates. The test will determine if the candidate has the specific skills needed to provide high-quality, safe, and efficient care. Job simulation tests will also be administered. The simulation tests will determine if the candidate will be able to undertake the actual work expected from them in the hospital. The adopted format will include providing approaches they would adopt in addressing real-life scenarios in their roles as registered nurses (Daft & Marcic, 2022). The combination of the above tests will ensure the acquisition of a candidate that fits the organizational needs.

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Situational Interview Questions

The following are examples of situational interview questions that the candidates are expected to demonstrate proficiency in answering.

1. Tell us about a situation when you faced an ethical dilemma and how you addressed it
2. Tell us about your greatest achievement and how it contributed to nursing
3. Tell us about a day when you went above and beyond your prescribed job description to meet the care needs of the patients
4. Tell us about a scenario where you made a mistake in your role and how you rectified it
5. Tell us a day when you were under so much pressure in your workplace and how you managed it

Behavioral Interview Questions

1. Tell us more about how best you handle pressure in your work
2. How do you manage colleagues that are uncooperative in your workplace?
3. How can you handle an unprofessional physician?
4. If given a chance, how would you manage conflicts in your workplace?

Conclusion

In conclusion, interviews are important in ensuring the organization hires the best candidate that fits the organizational needs. The adopted interview type and format should help the organization hire its desired candidate. Several test formats will be used in the interview. Behavioral and situational questions will be used in the interview process.

References

Daft, R. L., & Marcic, D. (2022). Understanding Management. Cengage Learning.

Flynn, W. J., Valentine, S. R., & Meglich, P. (2021). Healthcare Human Resource Management. Cengage Learning.

Syed, J., & Kramar, R. (2017). Human Resource Management: A Global and Critical Perspective. Macmillan International Higher Education.

Wilton, N. (2022). An Introduction to Human Resource Management. SAGE.

The process of selecting employees for an organization needs to be vigorous and goal-oriented to select competent and skilled people for the advertised positions. As a result, they need to structure the interview process that would able to give the first impression of the applicant concerning the advertised position (Roulin et al., 2019). The effective interview process is the foundation of growth and development in any organization. The purpose of this paper will be to discuss the selection process at Mercy Hospital that aims to hire a medical-surgical programs coordinator.

Interview Strategy

Mercy Hospital is in search of a competent employee who can join the clinic as a medical-surgical program coordinator. The medical-surgical program coordinator’s roles include promoting a team approach to patient care, improving nursing standards in the unit, and coordinating treatment services (Roulin et al., 2019). All patients need preparation, emotional support, and guidance to make informed decisions before and aftercare. As a result, the program coordinator will play a central role in organizing unit-centered patient education programs.

The interview design will be in a structured format in which the applicants will be expected to respond to predefined questions about their previous work and the levels of experience they have gained over their years in practice. Each applicant will be subjected to a similar question at different times (Doll, 2018). The scoresheet will be prepared for each applicant to allow the interviewer to rate those applicants who performed effectively and applicants who did not meet the minimum impression to fill the position. Each applicant will be awarded a maximum of three points for questions answered according to the expectation of the organization. The committee in the interview panel would then assess these results and make their final remarks on the advertised position.

The structured interviews will be adopted because they give a wide range of options in determining the skills of applicants. While the team will be majoring in the determination of the best candidate in terms of skills and academic qualifications, their emotional intelligence would also be an urgent need for this position (Doll, 2018). The structure of these interviews allows the team to have eye contact with the applicant and make their judgment on the social skills of the applicants. The confidence and approach that an applicant would give to the questions would have a significant in selecting an employee empowered to perform their roles excellently. On the other hand, the structured interviews will give an interviewee time to understand their ability and confidence in answering the questions asked. It will be offering a chance to recognize some of the communication skills of applicants.

Testing Options

All employees will be subjected to an aptitude test after undertaking the structured interview process. The score on the aptitude test would give an applicant an added advantage in being selected for the advertised position (Shang & Xie, 2020). This test will help in determining applicants’ ability to solve problems, manage change, and apply new information that would result in a desired patient outcome at the clinic. This testing option allows the organization to hire an applicant who thinks critically and can solve issues that arise within the unit. The current issues facing healthcare clinics need applicants who will apply unique skills in designing change and rallying the team towards meeting the desired patient outcome.

Mercy Hospital aims to reach Magnus status in the US, and the process starts with the employees that are driving it towards its desired objective. As one of the clinics offering the best health care delivery in the US, aptitude tests would suffice to pick the most competent applicant that would allow the clinic to meet its goals (Gambrell & Lesch, 2021). Besides, the tests come with various options of understanding proficiency that one has concerning healthcare-related skills. This test would as well allow the interviewing team to select an applicant with the best leadership skills that can aid the clinician in developing a collaborative and teamwork desire towards meeting a common goal.

Situational Interview Questions

1. Describe a situation where you were faced with a major clinical problem, and how did you solve the problem?
2. What situation would you attend to at the expense of your selected position?
3. Time me about the goals you were able to meet in your previous working station?
4. How do you express your dissatisfaction with a job?

Behavioral Interview Questions

5. As we know, healthcare, especially the surgical department, is full of pressure to save patients’ life. Tell me how best you can undertake your coordination roles in such a situation?
6. I believe you have your weaknesses. Please explain to us some of your greatest weaknesses and the plan you have for reducing your weaknesses?
7. What are some of the achievements as far as program coordination is concerned?
8. How can you fix a problem of disunity among professionals working in the surgical unit?

Conclusion

The selection process is critical to any organization, and Mercy clinic is not an exception. The interview process and the testing options applied in this selection process would help in selecting the most skilled employees to fill the advertised position. The need to have a team of employees competent and skilled to dispense healthcare roles requires Mercy hospital to conduct a vigorous process. Selecting a competent employee is a positive step towards meeting the desired outcome for Mercy Hospital.

References

Doll, J. L. (2018). Structured interviews: Developing interviewing skills in human resource management courses. Management Teaching Review, 3(1), 46-61. https://doi.org/10.1177%2F2379298117722520

Gambrell, S., & Lesch, H. M. (2021). Interpreter training: Devising a model for aptitude testing for simultaneous interpreters. Stellenbosch Papers in Linguistics Plus, 61(1), 127-149. https://hdl.handle.net/10520/ejc-spilplus-v61-n1-a9

Roulin, N., Bourdage, J. S., & Wingate, T. G. (2019). Who is conducting “better” employment interviews? Antecedents of structured interview components use. Personnel Assessment and Decisions, 5(1), 2. https://doi.org/10.25035/pad.2019.01.002

Shang, X., & Xie, G. (2020). Aptitude for interpreting revisited: predictive validity of recall across languages. The Interpreter and Translator Trainer, 14(3), 344-361. https://doi.org/10.1080/1750399X.2020.1790970