Topic 5: Employment Retention And Engagement
¡Ethics is of fundamental significance
¡Patients are cared for by different professionals
¡Ethical challenges arise in patient care
¡Ethical challenges should be addressed jointly
¡Providers should be trained on medical ethics
¡The presentation describes a training exercise on medical ethics
Overall Goals /Benefit to the Selected Organization
¡Empower employees to take ethical approaches
¡Ethics are a prerequisite for good decisions
¡Establish trustful relationships
¡Offer guidance on values & norms
¡Empower employees to face challenging situations
¡Promote high quality & safe patient care
Specific Objectives
¡Apply the four ethical principles to solve ethical dilemmas in their practice area.
ØBeneficence, nonmaleficence, autonomy, & justice
¡solve an ethical dilemma using an ethical decision-making model
ØSituations where the right decision is not clear
¡
Processes/Procedures That Will Change
¡Patients will be involved in decision-making.
¡Patients will be educated on the available treatment options
¡Patients’ preferences will be incorporated
¡Obtaining informed consent
¡Discussing difficult situations with patients
¡Improved communication among providers
¡
Strategies/Actions Involved In the Training Exercise
¡Target domains: knowledge, skills, attitudes, & capacity for reflection
¡Train on fundamentals & application of medical ethics
¡Ask employees ethical questions
¡Train on reflection methods-critical thinking
¡Case studies to enhance ethical reasoning
¡Discussion groups to solve ethical dilemmas
¡
Expected Employee Performance or Application after the Training
¡Improved communication and honesty
¡Consideration of intercultural patient issues
¡Implementing advance directives and advance care plans
¡Maintaining confidentiality in clinical situations
¡Use of medical ethics information resources
¡This will improve health outcomes
¡Increase organization clientele & profits
¡
Providing Support to the Employees Receiving the Training
¡Make flexible work schedules
¡Record training sessions
¡Financial incentives & certificates
¡Tie training to promotion & advancement opportunities
¡Provide food, refreshments, & stationary
¡Give participation opportunities to new hires
¡
Measuring the Effectiveness of the Training Exercise
¡Assessing patient engagement in decision-making
¡Measuring patient satisfaction rate
¡Assess how patients feel their preferences are respected
¡ Assess if patients are asked for consent
¡Evaluate decision-making in interdisciplinary teams
¡Incidents of adverse care events
¡
Conclusion
¡The training exercise will be on medical ethics.
¡It will empower employees to take ethical approaches
¡Employees should: Apply ethical principles to solve ethical dilemmas in their area of practice.
¡Solve an ethical dilemma using an ethical decision-making model
¡Target domains: knowledge, skills, attitudes, & capacity for reflection
¡Employees will be expected to implement advance directives & care plans
¡