NRS 451 Topic 3 Discussion 1
DQ: Describe the fundamental principles of servant leadership
The fundamental principle of servant leadership is to gain trust and build a relationship with your followers (Whiteny, 2019). It can be broken down into ten parts which are listening, empathy, healing, awareness, persuasion, conceptualization, foresight, stewardess, commitment to the growth of people, and building community (Spears, 2021) Out of these qualities I chose listening and empathy in supporting interprofessional communication in providing patient care because I find these qualities to be the most important. The reason is that with listening you will better understand your team and also will thus lead to empathy and therefore give respect among the team. A positive work environment, it creates fewer mistakes, a helpful team and can lead to a better patient care experience for all.
Spears, L. (2021, December 8). Character and servant leadership: Ten characteristics of effective, caring leaders. Regent University. Retrieved March 6, 2022, from https://www.regent.edu/journal/journal-of-virtues-leadership/character-and-servant-leadership-ten-characteristics-of-effective-caring-leaders/
Whitney, S. (2019). Applying Servant Leadership in Practice. Nursing Leadership & Management: Leading and serving. Retrieved March 6, 2022, from https://lc.gcumedia.com/nrs451vn/nursing-leadership-and-management-leading-and-serving/v1.1/#/chapter/3
Servant leadership is a management/leadership style where the leader choses to lead others by serving. The primary focus of servant leadership is a people centered approach where the first objective of the leader is to serve, followed by a desire to lead (Thomas, 2018). This approach builds on strong professional relationships by the leader with employees through constructive feedbacks, mentorship and guidance working towards the organization’s objective.
The fundamental principle of servant leadership is to gain trust and build a relationship with your followers (Whiteny, 2019). It can be broken down into ten parts which are listening, empathy, healing, awareness, persuasion, conceptualization, foresight, stewardess, commitment to the growth of people, and building community (Spears, 2021) Out of these qualities I chose listening and empathy in supporting interprofessional communication in providing patient care because I find these qualities to be the most important. The reason is that with listening you will better understand your team and also will thus lead to empathy and therefore give respect among the team. A positive work environment, it creates fewer mistakes, a helpful team and can lead to a better patient care experience for all.
DQ: Describe the fundamental principles of servant leadership
Conceptualization is a quality of servant leadership which support inter professional communication in healthcare. Here, the leader has ideals about the long term vision of the company and tries to bring out the best in everyone. They prioritize performance planning and coaching on a daily basis, and they are prepared to learn from others at the expense of personal advancement and incentives (Allen et al., 2016). By giving constructive feedback where the leader works with the individual employee to improve them in their practice helps train employees for a better future for the company. Improvement in the employee’s ability to give care in healthcare setting helps reduce errors and build competencies in areas within the employee’s scope of practice. This, in turn, improves the employee’s performance and thus directly improves the care they are able to provide their patients. The employee also feels valued by the organization’s involvement in their growth, making them satisfied and more committed to the organization and its mission.
Awareness is another key quality of a servant leadership. A good servant leader is aware of his own emotions as well as the emotions of those around him. This includes other employees. By gauging the emotional needs of the employees and helping fulfill feasible needs such as accommodating certain schedule’s as well as promoting employee wellness and work-life balance, servant leaders are able to promote positive reactions from the employees. In inter professional partnerships, including relationships with patients and the community, servant leadership promotes trust and empowerment (Trastek, Hamilton & Niles, 2014). Maintaining good rapport with the employees helps reduce conflicts as well as has a positive impact on patient care as employees are more committed by giving their best efforts in staying with the organization where their needs are fulfilled and they are valued.
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Servant leadership has increased in popularity among health care executives in recent times. This leadership style entails improving individual worker talents and satisfying the work-related demands of each staff. Managers who use the servant leadership approach involve the entire organization in decision-making. This inclusive leadership approach fosters team loyalty. Managers using a servant leadership style seek self-awareness to fully understand their employees. Managers are forced to analyze their own legal and cultural belief systems because of the experience. This is vital for servant-style leaders since it necessitates modesty and considers how managerial decisions affect people with the lowest influence. Servant leaders lay a foundation for making fair choices for all important parties by assessing their core convictions.
Leadership Styles in Nursing (2017). Advent health university. https://online.ahu.edu/blog/leadership-styles-nursing/.
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Hello ShinyGreat post!. A servant leader is focused on their employees, and is constantly working to understand them better. Servant leadership is used all around the world. Another Servant characteristic which is very important as well is the facilitation of growth, this characteristic gives the employees the opportunity to succeed and growth in the organization. They work as a mentor and they are focus on helping everyone to growth and succeed.
DQ: Describe the fundamental principles of servant leadership
Hello
I found this interesting article about drama exercises being used to improve non-verbal communication skills. Improving these skills allows for improved relationship-centered care. Effectively using non-verbal communication skills, or NVCS, will improve patient satisfaction, promote high-quality care, and patients will use the health care services available more effectively. Drama exercises were used. These exercises were developed to increase a person’s awareness of seeing, hearing, and touching. Practitioners that engaged in these exercises felt it would be beneficial in developing relationships with patients. NVCS can assist patients to exchange emotional or private information during care. NVCS also allows physicians to be more empathetic. The article also stated that doctors with poor NVCS were more likely to be sued. Some exercises were simple, for instance closing your eyes and relying on what you hear does increase your sense of hearing. Another exercise that seemed strange was a participant examine someone’s neck as if in an examination. Then that exercise was reversed. The person that had their neck examined would examine the other person’s hands with their neck. As bizarre as this sounds, it does open up the discussion of personal space and how a simple touch can make you feel safe or could make you feel threatened(Kelly et al., 2019).
The servant leader’s initial and primary focus is on serving others, and this is different from leader-centered approaches in that it is followed by a desire to lead. Servant leaders put others before themselves by focusing their efforts on the people and community they live in. They serve to develop their followers through mentoring and leadership to accomplish the goals of an organization (Thomas, 2018). In organizations, servant leaders care about the development and well-being of others. They share authority rather than seeking personal power and instead share it with a focus on caring. Servant leadership aims to involve people in decision-making, is firmly rooted in moral behavior, fosters employee development, and raises the level of compassion and quality of workplace life. The principles of servant leadership include Listening, empathy, healing, awareness, persuasion, conceptualization, foresight, stewardship, growth, and community building. (Neville et al., 2021).
Servant leaders continue to exhibit specific traits that distinguish them from other leaders in their immediate environment. The traits encourage loyalty to the servant leader’s mission and help to foster trust and acceptance among their followers. The essential qualities of servant leaders include listening, empathy, healing, awareness, persuasion, conceptualization, foresight, stewardship, growth, and community building (Neville et al., 2021).
Listening is characterized by a strong desire to pay close attention to what is said and what is left unsaid. Active listening is a skill that servant leaders who are committed to their team members use to demonstrate their genuine concern for them. Servant leaders continually demonstrate concern for their team members and their desire for happiness and success, leading to better outcomes for everyone.
Empathy entails showing others you value and accept them for who they are. Servant leaders can be positioned at their level by comprehending and empathizing with their followers’ emotions. While leaders may not always approve of followers’ performance or actions, they do so while accepting each of them as an individual.
Neville, K., et al., (2021). Understanding Servant Leadership in Nursing: A Concept Analysis. International Journal for Human Caring, 25(1), 22–29. https://doi-org.lopes.idm.oclc.org/10.20467/HumanCaring-D-20-00022
Thomas, J. S. (2018). Applying Servant Leadership n Practice. In Grand Canyon University (Ed.). Nursing Leadership & Management: Leading and Serving Chapter 3.
Servant leadership should be considered a prominent model for health care. Servant leadership emphasizes trust and empowerment in interprofessional relationships including relationships with patients and the community. With major challenges affecting the health care system, servant leadership may inspire necessary change so that all health care stakeholders concentrate on serving the patient, team, and community. Engaging stakeholders to serve others creates sustainability by providing an enhanced value proposition that improves the quality of care and reduces costs.
Academic pharmacy calls for servant leadership because it thrives on shared governance and development of individuals. In addition, academic pharmacy is now being re-engineered and restructured. The profession has moved from a product orientation to a patient focus. Clinical training requirements have greatly expanded. Providing high-quality and safe medical care with continuous quality improvement is expected. Service to the patient requires academic pharmacists to be servant leaders with empathy, kindness, healing, and persuasion.
Mahembe B, Engelbrecht AS. The relationship between servant leadership, affective team commitment and team effectiveness. SA Journal of Human Resource Management. 2013;11(1):1–10
Servant leadership refers to a leadership style that majorly focuses on the development and interest of individuals and communities it serves. Servant leaders do not rely heavily on institutional powers and control but often entrust authority to their subjects. Moreover, servant leaders are more concerned about the well-being of their employees and actively participate in their development and their team’s performance (Best, 2020).
Based on this definition, the fundamental principles of servant leadership include valuing the well-being of their followers over their interests and willingness to serve their followers and put their needs first before theirs (Eva et al., 2019). Servant leaders have specific qualities that make them distinctive from other leaders. First, they have strong interpersonal skills. They tend to listen to their followers actively and always resort to this skill to address feuds within their team, convey education and training, and guide their team members. Secondly, they are empathetic. Servant leaders are often willing to listen to their subjects to identify and understand their emotions and feelings. They are also inspired to help others enhance their performance and attain their goals.
Servant leadership plays a significant role in supporting interprofessional communication in providing patient care. It inspires honest and open communication with healthcare providers who may not have a mutual set of experiences or backgrounds. Servant leaders tend to put the needs of healthcare professionals and patients first, this is essential in promoting open communication and facilitating consultation among leaders on patient care issues (Kül & Sönmez, 2021). For instance, a nurse can feel free to seek the counsel of a physician on the best ways to a patient with a given health condition, even if the nurse had never handled such conditions before. In such a case, servant leadership help to develop trust and ensure the needs of the patient are realized through collaboration instead of competition among healthcare providers.
References
Best, C. (2020). Is there a place for servant leadership in nursing? Practice Nursing, 31(3), 128-132. https://doi.org/10.12968/pnur.2020.31.3.128
Eva, N., Robin, M., Sendjaya, S., van Dierendonck, D., & Liden, R. C. (2019). Servant leadership: A systematic review and call for future research. The leadership quarterly, 30(1), 111-132. https://doi.org/10.1016/j.leaqua.2018.07.004
Kül, S., & Sönmez, B. (2021). The effect of nurse managers’ servant leadership on nurses’ innovative behaviors and job performances. Leadership & Organization Development Journal. https://doi.org/10.1108/LODJ-07-2020-0318