HIM 2133 Revenue Cycle and Billing Module 6 Discussion Revenue Cycle Performance Benchmarks

HIM 2133 Revenue Cycle and Billing Module 6 Discussion Revenue Cycle Performance Benchmarks

HIM 2133 Revenue Cycle and Billing Module 6 Discussion Revenue Cycle Performance Benchmarks

Revenue Cycle Performance Benchmarks

The Healthcare Financial Management Association (HFMA) has identified a number of key revenue cycle performance measures. Several of the measures are listed below. Choose three of the following performance measures/benchmarks identified by the HFMA. Based on your readings, indicate how improvement in the benchmark enhances revenue cycle performance (for example, improved cash flow, improved turnaround on billing, or increased collections). More than one benefit might be applicable to each benchmark. Your post should demonstrate how improvements in these metrics relate to the overall goals of the revenue cycle. (Reference earlier chapter readings and Lesson Content regarding revenue cycle performance improvement considerations.)

Decreased days in accounts receivable

Coder productivity

Reduction of encounters that are Discharged, No Final Bill (DNFB)

Decrease in Wrong Medical Record Number Assignments

Decreased turnaround on discharge deficiency analysis (missing documentation)

Implementation of point-of-service collections

Decreased rejections or denials

You can do this in either a written narrative, data table or a power point format. Organize your information so that it is reader friendly and makes the information clear.


Performance Measurement Specify How Improvement Enhances Revenue Cycle Performance Impact on Overall Revenue Cycle Goals
HIM/Record Management (NOTE-choose 3 measurements from the above list. Do not use this measurement in your post-example only) -Accuracy of records supports optimization of revenue

-Access to records supports timely billing

Data Quality

Reduction in denials

Improved revenue turnaround

If you use external sources to help you formulate your discussion post, be sure to include citations for those sources.

In your follow-up post, reply to at least one other student. Comment on the benchmarks that the student selected and indicate what you have learned from his or her analysis of the performance metrics.

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Discussion Questions (DQ)

Initial responses to the DQ should address all components of the questions asked, include a minimum of one scholarly source, and be at least 250 words.

Successful responses are substantive (i.e., add something new to the discussion, engage others in the discussion, well-developed idea) and include at least one scholarly source.

One or two sentence responses, simple statements of agreement or “good post,” and responses that are off-topic will not count as substantive. Substantive responses should be at least 150 words.

I encourage you to incorporate the readings from the week (as applicable) into your responses.

Weekly Participation

Your initial responses to the mandatory DQ do not count toward participation and are graded separately.

In addition to the DQ responses, you must post at least one reply to peers (or me) on three separate days, for a total of three replies.

Participation posts do not require a scholarly source/citation (unless you cite someone else’s work).

Part of your weekly participation includes viewing the weekly announcement and attesting to watching it in the comments. These announcements are made to ensure you understand everything that is due during the week.

APA Format and Writing Quality

Familiarize yourself with APA format and practice using it correctly. It is used for most writing assignments for your degree. Visit the Writing Center in the Student Success Center, under the Resources tab in LoudCloud for APA paper templates, citation examples, tips, etc. Points will be deducted for poor use of APA format or absence of APA format (if required).

Cite all sources of information! When in doubt, cite the source. Paraphrasing also requires a citation.

I highly recommend using the APA Publication Manual, 6th edition.

Use of Direct Quotes

I discourage overutilization of direct quotes in DQs and assignments at the Masters’ level and deduct points accordingly.

As Masters’ level students, it is important that you be able to critically analyze and interpret information from journal articles and other resources. Simply restating someone else’s words does not demonstrate an understanding of the content or critical analysis of the content.

It is best to paraphrase content and cite your source.

LopesWrite Policy

For assignments that need to be submitted to LopesWrite, please be sure you have received your report and Similarity Index (SI) percentage BEFORE you do a “final submit” to me.

Once you have received your report, please review it. This report will show you grammatical, punctuation, and spelling errors that can easily be fixed. Take the extra few minutes to review instead of getting counted off for these mistakes.

Review your similarities. Did you forget to cite something? Did you not paraphrase well enough? Is your paper made up of someone else’s thoughts more than your own?

Visit the Writing Center in the Student Success Center, under the Resources tab in LoudCloud for tips on improving your paper and SI score.

Late Policy

The university’s policy on late assignments is 10% penalty PER DAY LATE. This also applies to late DQ replies.

Please communicate with me if you anticipate having to submit an assignment late. I am happy to be flexible, with advance notice. We may be able to work out an extension based on extenuating circumstances.

If you do not communicate with me before submitting an assignment late, the GCU late policy will be in effect.

I do not accept assignments that are two or more weeks late unless we have worked out an extension.

As per policy, no assignments are accepted after the last day of class. Any assignment submitted after midnight on the last day of class will not be accepted for grading.


Communication is so very important. There are multiple ways to communicate with me:

Questions to Instructor Forum: This is a great place to ask course content or assignment questions. If you have a question, there is a good chance one of your peers does as well. This is a public forum for the class.

Individual Forum: This is a private forum to ask me questions or send me messages. This will be checked at least once every 24 hours.

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