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NRS-451V Professionalism and Social Media

NRS-451V Professionalism and Social Media

NRS-451V Professionalism and Social Media

Like most other professionals, nurses use social media to interact, share ideas, and learn about population health concerns. Social media is also an increasingly wide-ranging tool for enabling nurses to stay updated on matters affecting health outcomes, including political decisions and social changes. Due to the critical nature of the profession, navigating social media sites comes with great responsibility. This paper explains inappropriateness based on my posting, responsibility to uphold a standard of conduct, and social media activities reflecting Christian values.

Inappropriate Social Media Posts

Nurses are among the closely-monitored social media users. Price et al. (2018) advised nurses to ensure that their conduct on social media is characterized by ethical conduct and professionalism. Among the posts that might be considered inappropriate based on the professional standards of nursing include posts about workplace problems. Although it is not primarily ranting, nurses talk about routine work, challenges, and areas that require improvement. For instance, nurses may post about how patients are mentally drained than before due to life pressures associated with the COVID-19 pandemic. I have shared several posts about the same and actively engaged in conversations about the impacts of the pandemic on overall health outcomes. However, nurses represent their organizations, and workplace issues should not be discussed openly. Nurses are further advised to comment anonymously or use pseudonyms when participating in online activities or writing blogs (EveryNurse Staff, 2018). In this case, practice issues should not be shared or discussed with people external to the organization.

I have also shared political posts severally. Despite deleting them later, politics usually sparks controversial opinions. Although the posts might be on significant issues such as access to health insurance through Medicare and Medicaid and government assistance, they usually criticize the government’s approach to health care and take a political position. Nurses should avoid such conversations due to their sensitive nature. They affect people’s perception of the nurse as a health care professional dedicated to serving all populations equally without being influenced by cultural, religious, or political affiliation.

Nurses’ Responsibility in Upholding a Standard of Conduct

Nurses must always uphold a standard of conduct at work and in their personal lives. It is not optional since nurses represent the nursing profession and the organizations they serve wherever they go and in whatever they do. As a result, misconduct damages not only the nurses’ reputation but also their respective workplaces. Upholding a standard of conduct is also vital for nurses due to the far-reaching consequences of their misconduct. For instance, exposing patients’ information might subject patients to ridicule and stigma, inhibiting recovery from an illness and healthy living. In this case, nurses must reflect what the profession recommends always.

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Personal conduct can violate HIPAA, and the consequences can be regrettable. A suitable example is disclosing a patient’s information on social media. From a legal perspective, exposing a patient’s private information violates the HIPAA rule that requires protected health information to be kept private and not to be shared without authorization (Bonewit-West & Hunt, 2019). In the same case, it is unethical to reveal a patient’s identity since it discourages them from seeking medical help since their trust in health care providers reduces. Complaining about patients’ behavior is also illegal and unethical. For instance, talking about how patients appear or their rudeness is inappropriate from an ethical dimension.

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Areas Reflecting Christian Values and Improvement

I advocate for accessible and affordable care to all populations, which aligns with Christian values of empathy and caring for the less privileged. Some populations are underserved in terms of health care access, including the minority and groups with a different orientation, such as the LGBTQ+. Ayhan et al. (2020) mentioned how sexual and gender minorities are underserved and discriminated against in health care settings, implying that nurses must fight for equal treatment of such populations. It shows respect and treating people with dignity as they deserve. Regarding improvement, I need to avoid sensitive topics related to politics, cultures, and religions. I should primarily focus on health promotion.

In conclusion, social media offers nurses a reliable platform for interacting with colleagues, sharing knowledge, and learning population health matters. Professional and ethical conduct is crucial as nurses navigate these sources. As representatives of their respective organizations online, nurses must avoid conduct that can violate HIPAA. Importantly, they should engage in a manner that promotes Christian values, such as voicing opinions of the underserved and unprivileged populations to promote equality in health care delivery.

References

Ayhan, C. H. B., Bilgin, H., Uluman, O. T., Sukut, O., Yilmaz, S., & Buzlu, S. (2020). A systematic review of the discrimination against sexual and gender minority in health care settings. International Journal of Health Services50(1), 44-61. https://doi.org/10.1177%2F0020731419885093

Bonewit-West, K., & Hunt, S. (2019). Today’s medical assistant-e-book:             Clinical & administrative procedures. Elsevier Health Sciences.

EveryNurse Staff. (2018). How nurses should be using social media. everynurse. https://everynurse.org/how-nurses-should-be-using-social-media/

Price, A. M., Devis, K., LeMoine, G., Crouch, S., South, N., & Hossain, R. (2018). First year nursing students use of social media within education: Results of a survey. Nurse Education Today61, 70-76. https://doi.org/10.1016/j.nedt.2017.10.013

 

Social media has become an essential tool in different aspects of life; both professional and personal. Social media plays a critical role in contemporary nursing practice with nurses leveraging it to network with colleagues and share findings from research through both private and open forums. However, social media may also endanger privacy and dignity of patients when nurses expose their information and data leading to disciplinary and even legal actions (Rukavina et al., 2021). For instance, a nurse may post how tiresome their day was; especially patients who may have been irritating. Such posts maybe considered inappropriate based on professional nursing standards set by regulatory bodies like the National Council of State Boards of Nursing (NCSBN) as well as professional organizations like the American Nurses Association (ANA). The purpose of this paper is to review and reflect on my social media posts and activities and if they may be considered unprofessional and in violation of regulatory requirements like HIPAA.

Inappropriate Posts and Conversations

A review of my social media posts and conversations across all the social networks that include Facebook, Instagram, and Twitter show better use of these platforms to share information and new insights as well as network with fellow nurses. However, a few posts emerge that I may consider inappropriate and against the professional conduct of nurses. Though these posts show my private life, they may still have a bearing on my professional growth and overall perception by people, particularly colleagues and patients. In one of the posts, I complained about the working conditions at my workplace, especially the increased workload and the long shifts. While this is a concern for many nurses, posting one’s sentiments directed at their employer may seem inappropriate and unprofessional when there exist ways of dealing.

In another post on Facebook, I shared information about the intrigues of the day with a caption showing inpatient beds in the background. While the post is not explicit, it depicts the healthcare environment and this may demonstrate high levels of ethical and legal violations. As a professional nurse, I should uphold certain standards based on legal and ethical frameworks and regulations. In another Tweet, I complained about an irritating patient who did not even pay their bills yet kept pestering me about his condition. This was also inappropriate since nurses are expected to offer the highest level of quality care and attend to patient needs at all times. Venting out such frustrations and anger may be harmful to patients in general and even the nursing profession.

Responsibility to Uphold a Standard Conduct

Nurses are critical players in health care delivery and must adhere to a standard conduct expected of their professional ethics. The standards governing the nursing profession include a code of ethics and adherence to the requirements of Nurse Practice Act of their respective states and the federal regulations like Health Insurance Portability and Accountability Act (HIPAA). Standards guide and promote the nursing practice and protect patients, especially guaranteeing their safety and privacy. Furthermore, professional standards hold nurses accountable for their actions and ensure that they attain the requisite competence in healthcare delivery.

Professional standards like the code of conduct by the ANA (2022) gives nurses certain ethical and professional requirements that they must uphold to offer quality and reliable care as well as ensure that they not breach aspects like privacy and confidentiality by revealing patient information and data. Nurses must uphold these policies and understand the consequences of non-compliance. In their article, Geraphy et al. (2021) implore nurses to be vigilant concerning the use of social media within their personal and professional lives so that they do not cross the boundaries.

Personal conduct like posting patients’ images can breach the provisions of Health Insurance Portability and Accountability. Such conduct is considered unprofessional. Posting such content, especially without the consent from patients, violates privacy and confidentiality (O’Connor et al., 2022). HIPAA’s privacy rule is categorical that healthcare providers and organizations should protect and safeguard patient’s data and information. Again, posting my reactions and opinions about the workplace conditions is unprofessional because as a nurse, one should understand the existing organizational channels that can be used to address the issues. Talking negatively about patents is not only unethical but also unprofessional. Breaching patient’s privacy by posting their images and information using social media as well as sharing it with unauthorized third parties also violates HIPAA requirements.

Christian Values &Respect for Human Value and Dignity of All People

Christian values implore healthcare providers to respect the value of human beings and accord them their rightful dignity. Posting healthcare information and research trends that help promote health and better lifestyles on my social media accounts reflect Christian values related to respecting human value and dignity of all people (Franco et al., 2021). Such information promotes the common good of nurses and patients as well as the general population. Further, posting discussions that focus on improving patient understanding of their role in primary care interventions shows the human value and dignity for all people. Nurses are change agents and promote the health of their patients as well as the populations that they serve (Schmidt & McArthur, 2018). Therefore, posting information on healthy diets and other health promoting activities illustrates the level of human dignity and value that nurses attach to patient care. respecting human dignity is a universal requirement for patients and nurses as it leads to mutual benefit for all parties.

Areas to Improve on My Social Media

The areas of my social media activity that needs improvement include reducing posting my personal sentiments, especially from work on days that may seem frustrating and irritating. For example, posting information about my patients and their situations may have negative effects on my overall practice as colleagues can come across such information. The second area that requires improvement is the use of social media to post my political sentiments and even opinions. Nurses are expected to serve all people irrespective of their political affiliations (Geraghty et al., 2021). As change agents, they should advocate diversity and cultural competence. This means that nurses should use their social media accounts to promote positive health aspects and encourage patients and health communities.

Conclusion

The use of social media in nursing profession cannot be overemphasized. Social media provides both personal and professional benefits. Therefore, nurses should ensure that their postings do not violate legal and ethical requirements. A core aspect is compliance with HIPAA rules and ascertaining that there is no unauthorized access to patient data and information. Christian values and respect for human dignity implore nurses to adhere to their ethical guidelines and professional conduct when posting information on social media. Nurses need to uphold responsibility because of the regulatory requirements and long-term professional conduct.

 References

American Nurses Association (ANA) (2022). Social Media.

https://www.nursingworld.org/social/

Geraghty, S., Hari, R., & Oliver, K. (2021). Using social media in contemporary nursing: risks

and benefits. British Journal of Nursing, 30(18), 1078-1082.

DOI: 10.12968/bjon.2021.30.18.1078.

Franco, H., Caldeira, S., & Nunes, L. (2021). Dignity in nursing: A synthesis review of concept

analysis studies. Nursing ethics, 28(5), 734-749. https://doi.org/10.1177/0969733020961822

O’Connor, S., Odewusi, T., Smith, P. M., & Booth, R. G. (2022). Digital professionalism on

social media: The opinions of undergraduate nursing students. Nurse Education Today, 111, 105322. https://doi.org/10.1016/j.nedt.2022.105322

Rukavina, T. V., Viskić, J., Poplašen, L. M., Relić, D., Marelić, M., Jokic, D., & Sedak, K.

(2021). Dangers and Benefits of Social Media on E-Professionalism of Health Care Professionals: Scoping Review. Journal of medical Internet research, 23(11), e25770. DOI: 10.2196/25770

Schmidt, B. J., & McArthur, E. C. (2018, January). Professional nursing values: A concept

analysis. Nursing forum, 53(1): 69-75). DOI: 10.1111/nuf.12211.

National Council of State Boards of Nursing (NCSBN) (2018). A Nurse’s Guide to the Use of

            Social Media. https://www.ncsbn.org/public-files/NCSBN_SocialMedia.pdf