NUR 674 Discuss the purpose of conducting an organizational needs assessment
NUR 674 Discuss the purpose of conducting an organizational needs assessment
A needs assessment is a system utilized by groups to decide priorities, make organizational improvements, or allocate resources. It includes figuring out the desires, needs, or gaps, where the employer envisions itself within the destiny and its modern state. Leaders must broaden a course of action to deal with the needs or near the gaps to carry the employer towards its favored future state. Assessing health needs is not a system of paying attention to patients or counting on non-public experience. It is a scientific approach to determining a population’s unmet health and healthcare needs and making adjustments to satisfy those unmet needs. It includes an epidemiological and qualitative method to determine priorities incorporating medical and cost-effectiveness and patients’ perspectives. This method must balance scientific, ethical, and economic concerns of need, that is, what ought to be performed, what may be performed, and what may be afforded (Agency for Healthcare Research and Quality, 2022). A healthcare needs evaluation should no longer measure ill health, as this assumes that something should be done to address it. Incorporating the idea of the ability to gain introduces the significance of the effectiveness of health interventions and tries to make clear what advantages are being pursued. Notably, health needs evaluation additionally gives a way of tracking and promoting fairness in the provision and use of health offerings and addressing inequalities in health. The significance of assessing health needs in place of reacting to health needs is extensively recognized, and there are numerous ex
NUR 674 Discuss the purpose of conducting an organizational needs assessment
amples of needs assessment in primary and secondary care.
The need assessment I have identified in my clinical setting is unsatisfactory patient experience. The tool that is used to determine this need is the NRC Health Assessment Tool. NRC Health Assessment Tool approaches to the content development are guided by a single objective information that will help the clients tangibly improve the experiences of the people they serve. The purpose of NRC Health is to help our partners know each person’s behaviors, preferences, wants, and needs not as point-in-time insights but as an ongoing relationship (NRC Health, 2022). My project focuses on finding ways to improve overall patient experiences. Three areas with very low scores include nurses’ courtesy/respect, nurses explaining things, and nurses listening carefully. These areas have negatively impacted the overall patient experience. The goal is to create a better experience and proper communication for the patient and hospital staff during the average stay on the short-stay unit.
Agency for Healthcare Research and Quality. (2022). An organizational guide to building health services research capacity. Www.ahrq.gov. https://www.ahrq.gov/funding/training-grants/hsrguide/hsrguide1.html
NRC Health. (2022). NRC Health. NRC Health. https://nrchealth.com/about-nrc-health/
“Organizational needs assessment is the process of analyzing an organization’s needs in terms of skill gaps in their
NUR 674 Discuss the purpose of conducting an organizational needs assessment
workforce, digital upgrading of software and operations, etc.” (Glossary, 2021). Organizational needs assessments enhance the blueprint of detailing where the organization needs a better process for a successful implementation plan. For a proper, successful implementation of initiating change while having all hands-on deck and stakeholder buy-in, an organizational needs assessment should be conducted. According to the Agency for Healthcare Research and Quality (AHRQ) website (2016), some recommendations for enhancing organizational readiness are: conduct a briefing for senior leaders and key stakeholders to determine what is necessary for a successful implementation, gather enough data to present a compelling rationale for why the change is necessary, identify all the changes that are currently occurring and develop a timeline to implement the change project, determine who is ready and who is not ready to evaluate who is onboard for change and who will need more coaching, and if the level of readiness is not high, then start small to gain support within the organization.
There are plenty of needs/things that my preceptor has been working through. We have identified a few things where more detailed research and intervention could be done. I believe we have decided on a cost vs benefit analysis of deciding whether or not getting a nurse out in the wound care community to assess needs, help with social determinants of health, and prevent admissions/readmissions to the hospital. The tools I utilized were listening in on the needs during meetings, speaking/interviewing some of the stakeholders, brainstorming ideas and plans to decide what is something that could benefit the wound care clientele. I believe the focus comes down to what would the cost vs benefit be of getting a case worker/RN in the outpatient clinic to assist the patients with diabetic foot wounds with their social determinants of health to prevent admissions and readmissions to the hospital.
References
Agency for Healthcare Research and Quality. (2016). Tips and Suggestions for Enhancing Organizational Readiness. https://www.ahrq.gov/teamstepps/readiness/abouttips.html.
Glossary. (2021, March 24). Organizational needs assessment meaning and definition: Define organizational needs assessment. Retrieved June 16, 2022, from https://mettl.com/glossary/o/organizational-needs-assessment/#:~:text=Organizational%20needs%20assessment%20is%20the%20process%20of%20analyzing,design%20a%20development%20plan%20to%20plug%20those%20gaps.
Timmings, C. Khan, S., Moore, J., Marquez, C., & Straus, S. (2016). Ready, set, change! Development and usability testing of an online readiness for change decision support tool for healthcare organizations. https://doi.org/10.1186/s12911-016-0262-y