NURS 6201 Leadership in Nursing and Healthcare Week 7 Module 3 Assignment Workplace Conflicts
NURS 6201 Leadership in Nursing and Healthcare Week 7 Module 3 Assignment Workplace Conflicts
NURS 6201 Leadership in Nursing and Healthcare
Week 7 Module 3 Assignment
Workplace Conflicts
Conflict is inevitable in every profession and organization, and nursing and the broader healthcare field are no exception. Conflict can result from poor communication, jurisdiction issues, low trust, bullying, stress and heavy workloads, and poor leadership. These issues cause not only staff turnover, inefficiency, and expense to the organization but also disruption of care and diminished patient outcomes. Whether at the individual or organizational level, nurse leaders can affect change to improve these outcomes and move teams and organizations toward their mission and values.
A set of beliefs, culture and behaviors demonstrated by a group of individuals working toward a common purpose is referred to as organizational culture (Thomas, 2018). This can refer to healthcare personnel who are seeking to deliver the highest quality treatment for patients based on evidence-based practice and promoting positive, innovative changes that help improve workplace ethics and clinical abilities. Nurses, as well as opinion leaders in healthcare, academia, and government, agree that nurses are not seen as key decision-makers or income generators. This notion makes it difficult for nurses to advance to positions of leadership and influence health policy and reform. The first line of defense is to become aware of and understand this barrier. On this issue, nursing needs to educate, foster discourse, and address problems. The fact that nurses aren’t considered as income creators originates partly from the techniques used in acute care. Because there is no billing provision for nursing services, they are grouped together as one huge cost category. The emphasis is on cost rather than productivity. Changes will necessitate policy changes. Furthermore, the healthcare industry must pay more attention to nursing indicators, outcomes, and the impact of nursing on overall healthcare expenses
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Consider some of the AONL competencies that stress leadership, professionalism, and the ability to resolve and manage conflict. How might you approach these situations?
In this Assignment, you reflect on a conflict situation you have experienced in the workplace. Considering what you have focused on in this module, how might you approach this same conflict today?
To prepare:
Review Resources related to conflict, violence, and bullying in the workplace as well as effective communication for resolving conflict.
Consider a situation in your workplace in which you experienced a conflict (e.g., bullying, interpersonal conflict between staff members). Reflect on how the situation was handled at that time.
Considering the IHI (2017) and ANA (2015) resources, as well as the AONL competencies, reflect on how you could have been more effective in resolving this conflict situation or avoiding unnecessary misunderstandings in your case example.
Assignment (3–4 pages)
For your selected workplace conflict, write a reflective conflict analysis memo in which you address the following:
Describe the situation and conflict.
Explain how you handled the conflict at the time. Describe strategies you employed to resolve the conflict.
Reflecting on the final outcome, explain how you would approach the conflict differently to improve your effectiveness at managing the situation.
Referencing the IHI (2017) and ANA (2015) resources, and the AONL competencies, explain how you might implement strategies to encourage a culture of safety and respect to decrease conflict and bullying in the workplace in the future.
Support your Assignment with at least two scholarly articles beyond those in the Resources for the module, explaining how the research supports your argument.
Reminder: The College of Nursing requires that all papers submitted include a title page, introduction, summary, and references. The Sample Paper provided at the Walden Writing Center provides an example of those required elements (available at http://writingcenter.waldenu.edu/57.htm). All papers submitted must use this formatting.
Submit your Assignment.
Submission and Grading Information
To submit your completed Assignment for review and grading, do the following:
Please save your Assignment using the naming convention “MD03Assgn+last name+first initial.(extension)” as the name.
Click the Module 3 Assignment Rubric to review the Grading Criteria for the Assignment.
Click the Module 3 Assignment link. You will also be able to “View Rubric” for grading criteria from this area.
Next, from the Attach File area, click on the Browse My Computer button. Find the document you saved as “MD03Assgn+last name+first initial.(extension)” and click Open.
If applicable: From the Plagiarism Tools area, click the checkbox for I agree to submit my paper(s) to the Global Reference Database.
Also Check Out: NURS 6201 Leadership in Nursing and Healthcare Week 5 Module 2 Assignment 2 System of Transition of Care
Click on the Submit button to complete your submission.
ADDITIONAL INSTRUCTIONS FOR THE CLASS
Discussion Questions (DQ)
Initial responses to the DQ should address all components of the questions asked, include a minimum of one scholarly source, and be at least 250 words.
Successful responses are substantive (i.e., add something new to the discussion, engage others in the discussion, well-developed idea) and include at least one scholarly source.
One or two sentence responses, simple statements of agreement or “good post,” and responses that are off-topic will not count as substantive. Substantive responses should be at least 150 words.
I encourage you to incorporate the readings from the week (as applicable) into your responses.
Weekly Participation
Your initial responses to the mandatory DQ do not count toward participation and are graded separately.
In addition to the DQ responses, you must post at least one reply to peers (or me) on three separate days, for a total of three replies.
Participation posts do not require a scholarly source/citation (unless you cite someone else’s work).
Part of your weekly participation includes viewing the weekly announcement and attesting to watching it in the comments. These announcements are made to ensure you understand everything that is due during the week.
APA Format and Writing Quality
Familiarize yourself with APA format and practice using it correctly. It is used for most writing assignments for your degree. Visit the Writing Center in the Student Success Center, under the Resources tab in LoudCloud for APA paper templates, citation examples, tips, etc. Points will be deducted for poor use of APA format or absence of APA format (if required).
Cite all sources of information! When in doubt, cite the source. Paraphrasing also requires a citation.
I highly recommend using the APA Publication Manual, 6th edition.
Use of Direct Quotes
I discourage overutilization of direct quotes in DQs and assignments at the Masters’ level and deduct points accordingly.
As Masters’ level students, it is important that you be able to critically analyze and interpret information from journal articles and other resources. Simply restating someone else’s words does not demonstrate an understanding of the content or critical analysis of the content.
It is best to paraphrase content and cite your source.
LopesWrite Policy
For assignments that need to be submitted to LopesWrite, please be sure you have received your report and Similarity Index (SI) percentage BEFORE you do a “final submit” to me.
Once you have received your report, please review it. This report will show you grammatical, punctuation, and spelling errors that can easily be fixed. Take the extra few minutes to review instead of getting counted off for these mistakes.
Review your similarities. Did you forget to cite something? Did you not paraphrase well enough? Is your paper made up of someone else’s thoughts more than your own?
Visit the Writing Center in the Student Success Center, under the Resources tab in LoudCloud for tips on improving your paper and SI score.
Late Policy
The university’s policy on late assignments is 10% penalty PER DAY LATE. This also applies to late DQ replies.
Please communicate with me if you anticipate having to submit an assignment late. I am happy to be flexible, with advance notice. We may be able to work out an extension based on extenuating circumstances.
If you do not communicate with me before submitting an assignment late, the GCU late policy will be in effect.
I do not accept assignments that are two or more weeks late unless we have worked out an extension.
As per policy, no assignments are accepted after the last day of class. Any assignment submitted after midnight on the last day of class will not be accepted for grading.
Communication
Communication is so very important. There are multiple ways to communicate with me:
Questions to Instructor Forum: This is a great place to ask course content or assignment questions. If you have a question, there is a good chance one of your peers does as well. This is a public forum for the class.
Individual Forum: This is a private forum to ask me questions or send me messages. This will be checked at least once every 24 hours.