When a healthcare professional needs to influence a patient to change health-related behaviors, communication is essential. It can differentiate between a motivated patient and a disengaged patient, between successful prevention and chronic disease. What to say, how to do it, and above all, what does it change? Behavioral science shows how familiar to physicians; the patient-centered approach provides part of the answer.
Communication strategies can help healthcare professionals create conditions conducive to behavioral change within their consultations.
First, it provides a frame of reference; a group of behavioral science experts recently defined the notion of motivational communication. This style of communication is specially adapted to the medical context and includes:
- Active listening.
- The selection of clear and achievable objectives.
- The response to resistance.
- The evocation of the discourse of change.
- The neutral presentation of information.
Second, it presents ways of being, including demonstrating respect, collaboration, and empathy.
Finally, certain attitudes can undermine the health assessment, such as judging or blaming the patient, being hostile or impatient towards him, or slipping into argumentation or conflictual.
Interview and Communication Techniques
This week’s scenario involves an 80-year-old white male with angina who lives on a farm 80 miles away from a healthcare center.
Late adulthood, including individuals aged 65 years and above. is the fastest-growing age division of the United States population (Owlia et al., 2019).
The standardized geriatric assessment is a medical examination allowing to take stock of the physical and/or psychic alterations and the functional incapacities of the subject. A specialized gerontological team carries out this evaluation in the presence or absence of the attending physician. The objective is to define care priorities and support for seniors according to the evolution of their state of health. The caregiver is an integral part of the process. The medical team thus questions him because he knows the patient he accompanies daily.
A potential health-related risk is our patient is an elderly man who lives far away from a hospital setting.
The geriatric assessment has several missions:
- Observing and evaluating a deteriorating state of health in an older adult
- Prevent certain risks (falls, addiction, etc.),
- Avoid repeated hospitalizations that cause significant health costs, especially coronary heart disease.
- Set up specific medical care to keep the patient at home.
How is a geriatric assessment carried out?
Our patient lives far away. He can benefit from many specialized services, hospitals, or care facilities for the elderly who offer geriatric assessments, depending on the patient’s medical condition, history, and environment.
The conclusions of the examination are then transmitted to the patient, his family, the care giver, and the attending physician who provides personalized advice. Other consultations can be scheduled depending on the patient’s condition; the objective is to set up appropriate comprehensive care to prevent worsening of the medical condition.
We can include other topics in our health assessment, such as polypharmacy, nutrition, vision, nutrition, and hearing. Our patient is 80 years old, and we can’t assume that he is cognitively impaired.
Risk Assessment Tool
Coronary heart disease is the most common cause of death in the United States. It is responsible for one out of every five deaths. Treatment of cardiovascular risk factors has resulted in a 50 percent reduction in deaths from CHD over the past 30 years (Anthoney et al., 2010).
The Framingham Global risk Assessment tool has been used considerably for elderly adults; it’s believed to be the “gold standard” for risk assessment for patients with coronary heart disease. It is a comprehensive test that assesses total cholesterol, diabetes, high-density lipoprotein, age, and smoking (Coke, 2016).
Five Targeted Questions to Ask the Patient
1- Pain Characteristics
Where is your pain? (location), does it go anywhere else? (radiation), when did it start? (onset), How long has it lasted? (duration). What makes the chest pain gets better or worst?
For some patients, the pain is felt more atypically and described as numbness, discomfort, or burning. Angina pain can vary in intensity on a scale of 1 to 10. It is usually located at the retrosternal level and can radiate to the neck, jaw, upper limbs, and back. Sometimes the pain can be felt in the epigastrium. It is essential to pay attention to symptoms such as dyspnea, weakness, fatigue, nausea, and belching, which can be anginal equivalents in the elderly, women, and diabetics.
2- Home environment
Who do you live with? How often do you have a health assessment, and how do you get to the hospital in case of an emergency.
3- What are some symptoms that you are having?
Do you have any of the following: weakness, shortness of breath, cold sweat, fatigue, nausea, dizziness, indigestion?
4- Do you have any of the following risk factors? Hypertension, prior history of angina, family history of heart disease?
5- Are you taking any medication for your angina? When was the last time you had an EKG? Do you smoke, drink, or use any illicit drugs?
References
Owlia, M., Dodson, J. A., King, J. B., Derington, C. G., Herrick, J. S., Sedlis, S. P., Crook, J., DuVall, S. L., LaFleur, J., Nelson, R., Patterson, O. V., Shah, R. U., & Bress, A. P. (2019). Angina Severity, Mortality, and Healthcare Utilization Among Veterans With Stable Angina. Journal of the American Heart Association, 8(15), 1–12. https://doi.org/10.1161/JAHA.119.012811
Anthony J. Viera|Stacey L. Sheridan. (2010, August 1). Global risk of coronary heart disease: Assessment and application. AAFP American Academy of Family Physicians. https://www.aafp.org/afp/2010/0801/p265.html
Coke, L. A. (2016). Cardiac Risk Assessment of the Older Cardiovascular Patient: The Framingham Global Risk Assessment Tools. Try This: Best Practices in Nursing Care to Older Adults, 1–2.
I really liked the way you presented your discussion post; it was very organized and thought out. However, as a PMHNP student, I was inclined to read through a few articles and I came across the following Risk assessment tools that would assess the psychological issues associated with one’s LGBTQIA status.
The Gender Minority Stress and Resilience Scale (GMRS) is used to measure the difficulties associated with identifying as a gender minority and protective factors for psychological well-being.The 58 items were adapted from other measures and compiled into the GMRS to measure nine different constructs, including Gender-related Discrimination, Gender-related Rejection, Gender-related Victimization, non-affirmation of Gender Identity, Internalized Transphobia, Negative Expectations for Future Events, and Nondisclosure (Shulman et al., 2017).
Strength of Transgender Identity Scale (STIS)This assesses how strongly an individual identifies as transgender and how important transitioning is to them. Although largely related to identifying transgender people, it contains items that may be relevant to understanding someone’s gender identity and how that might change in therapeutic interventions. The STIS has six questions and no factors were identified in the original validation study. Example items include “I identify as trans,” “It is important to me that people I am close to know I transitioned,” and “The fact that I transitioned is important to who I am.”
Transgender Adaptation and Integration Measure (TG AIM) measure the stresses associated with being transgender and the individual’s efforts to cope with stress. The TG AIM has 15 items, and three factors were identified in the initial validation study that is scored as subscales: Coping and Gender Reorientation Efforts, Psycho social Impact of Gender Status, and Gender-related Fears. A fourth factor, Gender Locus of Control, was also identified but was not recommended for use due to poor internal consistency. Example items of the three recommended factors include “I fear discrimination,” “I take/have taken hormones,” and “Being transgender causes me relationship problems.”
References,
Ball, J. W., Dains, J. E., Flynn, J. A., Solomon, B. S., & Stewart, R. W. (2019). Seidel’s guide to physical examination: An interprofessional approach (9th ed.). St. Louis, MO: Elsevier Mosby.
Shulman, G. P., Holt, N. R., Hope, D. A., Mocarski, R., Eyer, J., & Woodruff, N. (2017). A review of contemporary assessment tools for use with transgender and gender nonconforming adults. Psychology of Sexual Orientation and Gender Diversity, 4(3), 304–313. https://doi.org/10.1037/sgd0000233Links to an external site.
Effective nursing health assessment interview techniques. (n.d.). Walden University. https://www.waldenu.edu/online-bachelors-programs/bachelor-of-science-in-nursing/resource/effective-nursing-health-assessment-interview-techniquesLinks to an external site.